Terms & Conditions

     1. General Information
This website is operated by ALZARO. Throughout the site, the terms “we”, “us”, and “our” refer to ALZARO. By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions.

These Terms apply to all users of the website, including without limitation browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms of this agreement, you may not access the website or use any services.

  1. Company Information
    Company name: ALZARO
    Email: Info@alzaro.nl

  2. Products and Services
    All products displayed on our website are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

Product descriptions, images, and prices may change at any time without notice.

  1. Pricing and Payments
    All prices listed on our website are shown in the applicable currency and include VAT where required by law.

We reserve the right to change prices at any time. However, price changes will not affect orders that have already been confirmed.

Payments must be made through the available payment methods provided on the website.

  1. Orders and Acceptance
    By placing an order, you agree to provide current, complete, and accurate purchase information.

After placing an order, you will receive a confirmation email. This email does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order.

  1. Shipping and Delivery
    Orders are processed within a reasonable timeframe. Delivery times may vary depending on the shipping destination.

We are not responsible for delays caused by shipping carriers, customs clearance, or other external factors beyond our control.

Shipping costs and estimated delivery times will be displayed during checkout.

  1. Returns
    All customers have the right to return their order within 14 days after receiving the product, without giving any reason.

The return period expires 14 days after the day you receive the product.

To exercise your right to return, you must inform us of your decision via email at:

Info@alzaro.nl

You must return the product within 14 days after informing us of your decision to return.

Returned products must be unused and in their original packaging where possible.

  1. Refunds
    Once we receive the returned product, we will issue a refund within 14 days using the same payment method used for the original purchase.

Shipping costs for returning products are the responsibility of the customer unless the product is defective or incorrect.

  1. Exceptions to Returns
    The right to return does not apply to personalized or custom-made products, products that cannot be returned for hygiene reasons once opened, or products that have been used or damaged by the customer.

  2. Warranty
    We guarantee that the products delivered correspond with the agreement and meet reasonable standards of reliability and usability.

If you receive a defective product, please contact us within 14 days of delivery.

  1. Liability
    ALZARO shall not be liable for any indirect or consequential damages resulting from the use of our products or website.

Our liability is limited to the purchase value of the product.

  1. Intellectual Property
    All content on this website, including text, images, logos, and graphics, is the property of ALZARO and may not be copied or used without permission.

  2. Complaints
    If you have a complaint about our products or services, please contact us at:

Info@alzaro.nl

We aim to respond to all complaints within 14 days.

  1. Governing Law
    These Terms & Conditions are governed by the laws of the Netherlands, in accordance with applicable European Union regulations.

  2. Changes to These Terms
    We reserve the right to update or modify these Terms & Conditions at any time. The latest version will always be available on this page.