Privacy Policy

This Privacy Policy describes how ALZARO ("we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from our website. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR) and other applicable European Union laws.

1. Personal Data We Collect

When you visit our website or place an order, we may collect the following personal data:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • IP address

  • Device and browser information

  • Order history

2. How We Use Your Data

We process your personal data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your order or inquiries

  • To provide customer support

  • To improve our website, services, and user experience

  • To prevent fraud and ensure security

  • To send marketing communications (only if you have given consent)

3. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases:

  • Performance of a contract (processing your order)

  • Legal obligation (e.g. tax and accounting requirements)

  • Legitimate interests (improving services and preventing fraud)

  • Consent (for marketing and cookies where required)

4. Sharing Your Data

We only share your personal data when necessary and with trusted third parties, including:

  • Shopify (our e-commerce platform)

  • Payment providers such as Klarna, PayPal, and Shopify Payments

  • Shipping and logistics providers

All third parties are required to handle your data securely and in compliance with GDPR.

5. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. We may also use tracking tools such as TikTok Pixel and Meta Pixel for advertising purposes.

You can manage or disable cookies through your browser settings.

8. Your Rights Under GDPR

You have the following rights:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to restrict processing

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To exercise your rights, please contact us at:
info@alzaro.nl

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

info@alzaro.nl

 

This Privacy Policy complies with the General Data Protection Regulation (EU) 2016/679.